SaaS for restaurants and service merchants

Turn questionnaire responses into vouchers and repeat offline visits.

Custly helps restaurants and service teams collect guest feedback, send instant vouchers, and drive customers back to your physical store.

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Businesses

127+

Responses

15.4k

Return rate

68%

Today's highlight

18 customers completed your survey and 11 claimed an SMS reward.

What gets in the way today

Most restaurant and offline service teams cannot connect feedback, vouchers, and return visits in one workflow.

No customer identity

You serve many guests, but you still do not know who your regulars are or what they prefer.

Weak return traffic

First-time diners often do not return because there is no reliable re-engagement flow.

Feedback is fragmented

Reviews, comments, and in-store feedback are scattered, so decisions are based on assumptions.

How Custly works

A simple loop: questionnaire, voucher delivery, and measurable offline return.

Step 1

Launch a questionnaire

Place one QR at cashier, table tents, menu inserts, or receipts.

Step 2

Capture guest feedback

Guests answer a short questionnaire on mobile in less than two minutes.

Step 3

Send vouchers instantly

Automatically deliver voucher rewards and measure who returns to your location.

Professional tools, minimal workflow

Built for restaurant and service operations that need better retention without extra complexity.

Guest profiles for offline merchants

Track preferences, visit frequency, and loyalty value for each customer.

Restaurant-focused analytics

See repeat rate, voucher redemption, and feedback trends in plain language.

Campaign message assistant

Draft personalized follow-up messages for diners and service customers.

Automated voucher rewards

Issue vouchers after questionnaire completion to boost offline return visits.

Secure by default

Built with privacy controls and secure handling of customer data.

Fast deployment

Go live in minutes with no app install, no hardware changes, and no IT team.

Simple pricing

Start small and upgrade when your volume grows.

Starter

Free

For early testing and first campaigns.

  • Up to 50 responses/month
  • 1 active questionnaire
  • Basic analytics

Pro

฿999/mo

For teams focused on retention growth.

  • Unlimited responses
  • AI campaign drafting
  • Advanced segmentation and analytics

Frequently asked questions

Do customers need to install an app?

No. They scan your QR code with the default phone camera and complete the form in browser.

How long does setup take for a restaurant?

Most restaurants and service shops launch in 5-10 minutes, including printing and placing the QR code.

Can I send rewards in Thai and English?

Yes. Surveys and reward messages support Thai, English, or both.

Is this compliant with customer privacy requirements?

Yes. Custly supports consent-based collection and secure storage for customer data.

Ready to improve repeat customers?

Launch your first questionnaire campaign in minutes and start bringing more guests back with vouchers.

Start free today